Every employee has direct 1:1 chats with you — the same full chat experience as the manager, for quick questions and back-and-forth work.
Keep as many separate conversations per employee as you like: New chat starts a fresh one for a new topic, and the chat list in the header switches between them or deletes one. Chats are named after your first message and are private to you.

Attachments, dictation and hands-free voice conversation all work in 1:1 chats. If the employee pauses on an action that needs your approval, the decision appears right in the chat — approve or reject without leaving the conversation.
The manager stays one click away at the top of the roster.
Dispatch work into a team chat and the team lead coordinates its members and delegates the pieces. You watch the delegation happen and talk to the lead, not to five people at once.